Privacy Policy

Last Updated: 11/25/2025

Painthose.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from Painthose.com (the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following categories of personal information:

  1. Information You Provide Directly
  • Name, Billing and shipping address, Email address, Phone number, Payment details (processed securely by our payment provider; we do not store full card numbers), Order details and purchase history, Messages sent through contact forms or customer service channels
  1. Information Collected Automatically
  • IP address, Browser type and device type, Pages viewed and time spent on the site, Referring website or ad source, Cookies, pixels, and tracking technologies used for analytics and advertising
  1. Information From Third Parties
  • Payment processors (e.g., PayPal, Stripe), Advertising partners (Google, Meta, TikTok), Email marketing platforms (e.g., Klaviyo), Search or site-optimization tools (e.g., Doofinder)
  1. How We Use Your Information
  • Process and fulfill orders, Communicate about orders, shipping, or support, Improve site functionality and customer experience, Send marketing emails or SMS (with your consent where required), Provide personalized ads and product recommendations, Detect and prevent fraud, Comply with legal obligations
  1. Cookies and Tracking Technologies
  • Improve website performance, Track analytics and site traffic, Remember your cart and preferences, Deliver personalized ads

You may control cookies through your browser settings.

  1. How We Share Your Information
  • Payment processors, Shipping carriers (UPS, FedEx, USPS), Email/SMS providers (Klaviyo), Advertising platforms (Google Ads, Meta Ads, TikTok Ads), Fraud prevention services, Website hosting and analytics providers

These companies only use your information to perform services on our behalf.

Legal or Business Reasons

If required by law, subpoena, or government request

  • To protect our rights or prevent fraud
  • In a business transfer (sale, merger, asset transfer)
  1. Advertising & Analytics

We use third-party tools that may collect information for:

  • Remarketing
  • Retargeting
  • Behavioral advertising
  • Conversion tracking

These tools may set cookies or read your device data. You can opt out of personalized advertising through the links in Section 10.

  1. Data Retention

We retain personal information only as long as necessary to:

  • Provide products and services
  • Meet legal, tax, or accounting obligations
  • Resolve disputes and enforce agreement
  1. Security

We use industry-standard security measures to protect your information.

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

  1. Your Rights (Depending on Your Location)
  2. U.S. State Privacy Rights (CA, CO, VA, CT, UT, OR, TX, DE, etc.)

Customers in states with privacy laws have the right to:

  • Access the personal information we collect
  • Request deletion of your information
  • Correct inaccurate information
  • Opt out of the sale or sharing of personal data
  • Opt out of targeted advertising

To make a request, email us at: info@painthose.com

We do not sell personal information for money.

However, we may “share” data with advertising partners for targeted ads, which qualifies as “selling” under some state laws.

A “Do Not Sell or Share My Personal Information” link is available on our site.

  1. GDPR (EU/EEA/UK) Rights

If you are in the EU/EEA or UK, you have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent
  • Object to processing
  • Request data portability
  • File a complaint with your local data authority

Legal bases for processing may include: consent, contract performance, legitimate interest, or compliance with law.

  1. Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect information from them.

  1. Opt-Out Options

Email Marketing

Click “unsubscribe” at the bottom of any marketing email.

Targeted Advertising

  • Google Ads: https://www.google.com/settings/ads
  • Facebook/Meta: https://www.facebook.com/ads/preferences
  • TikTok Ads: https://www.tiktok.com/privacy/ads
  • Bing Ads: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

Do Not Sell/Share (CA Residents)

Visit our “Do Not Sell or Share My Personal Information” page or email support@painthose.com

  1. International Transfers

If you access the Site from outside the United States, your information may be processed on servers located in the U.S.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date.

  1. Contact Us

If you have questions about this Privacy Policy or want to submit a data request, contact us at:

Painthose.com Support

Email: info@painthose.com